Terms Of Use
Welcome to Epirco Group’s website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Epirco Group’s relationship with you in relation to this website.
By using this website, you signify your acceptance of these terms of use. If you do not agree to these terms, please do not use our website. Epirco Group reserves the right to modify these terms at any time without prior notice. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes.
The content of this website is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
This website contains material which is owned by or licensed to Epirco Group. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
Epirco Group will not be liable for any indirect or consequential loss or damage arising out of or in connection with the use of this website. This includes, without limitation, any loss of profits, business, or data.
Our website may contain links to other websites of interest. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Use of this website is also governed by our Privacy Policy, which is incorporated into these terms by this reference. To view our Privacy Policy, click here.
At Epirco Group, we are committed to delivering exceptional service and ensuring customer satisfaction. Below are our policies related to refunds, delivery, returns, and cancellations.
We aim to provide services that meet your expectations. However, if you are not satisfied with a service provided by Epirco Group, you may be eligible for a refund under the following conditions:
- Service not rendered: If a service has not been rendered or a project has not started, a full refund may be requested within 14 days of payment.
- Service dissatisfaction: If you are not satisfied with the quality of service, you may request a refund within 30 days of the service delivery. Refunds are subject to a review of the service provided and any deliverables already submitted.
- Non-refundable services: Certain services, such as those involving third-party costs (e.g., software subscriptions, ad spend), are non-refundable once initiated.
Epirco Group is dedicated to delivering our services promptly and efficiently. The delivery timelines depend on the specific service or project:
- Project timelines: For custom projects, timelines are agreed upon in advance. We commit to delivering within these timelines, barring any unforeseen circumstances.
- Digital delivery: Services such as consulting, digital marketing, and software development are delivered electronically via email, cloud platforms, or other digital means.
- Global reach: We operate globally and provide services to clients in multiple locations. Delivery times may vary depending on your geographical location, especially for services involving physical components or on-site requirements.
Epirco Group provides services tailored to your business needs, and as such, returns generally do not apply. However, if a tangible product or physical deliverable is provided (e.g., printed materials, hardware):
- Condition: The item must be in its original condition, unused, and with all original packaging.
- Return period: Returns must be requested within 14 days of receipt of the item.
- Restocking fee: A restocking fee may apply to certain physical products.
We understand that business needs can change. You may cancel a service or subscription with Epirco Group under the following conditions:
- Service cancellation: Cancellations must be requested in writing at least 30 days prior to the next billing cycle to avoid being charged for the subsequent period.
- Subscription cancellation: Annual subscriptions can be canceled within 14 days of the initial purchase for a full refund. After this period, the subscription is non-refundable but can be canceled at any time to prevent renewal.
- Project cancellation: For ongoing projects, cancellation fees may apply depending on the stage of the project and the amount of work completed.
Please contact us directly for any questions or to request a refund, return, or cancellation. Our team is here to assist you and ensure a smooth and satisfactory experience with Epirco Group.
These terms and conditions are governed by and construed in accordance with the laws of Delaware and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
If you have any questions about these Terms of Use, please contact us at:
Epirco Group
659 N Broad St.
Middletown, DE 19709
connect@epirco.com
+1 (332) 777-7687
Epirco Group
659 N Broad St.
Middletown, DE 19709
connect@epirco.com
+1 (332) 777-7687
We’re headquartered in New York with offices in Florida, Ontario, Moscow, Delhi and Colombo. With more than 100 employees on board, across our four subsidiaries and three studios, we offer our expertise globally.
14 Wall Street,
Manhattan, NY 10005
100 S. Ashley Drive,
Tampa, FL 33602
Central One District,
WTC, Dubai
40 Prospekt Mira,
Moscow 129090
Pearls Omaxe Towers,
NSP, Delhi 110034
McLaren’s Building,
Colombo 00400
Eco Tower, 32nd St,
Taguig, Metro Manila
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